Technology Consulting for Small and Medium Business

itSynergy Newsletter

Michael Cocanower
Michael Cocanower
President, itSynergy

Welcome

Sometimes the insight you gain when your brain (for whatever reason) takes a step back from the day to day and looks at the big picture is amazing. I had such an event happen this month, and with the economy being what it has been lately, people are so depressed and focused on cost savings that I start to get bogged down in the day to day and forget why we as technology consultants provide value to our customers.

Yes, we provide our customers with a reliable platform to run their business that is proactively (not reactively) managed. Yes, we make sure they are secure, their data is backed up, and their business will survive a major or minor disaster. We make sure they have remote access so they can do their job from anywhere. In some cases, we even provide them with a long term technology strategy.

But what I am reminded of this month is that when you really flex the muscles of the technology many of our customers already have in place, you can accomplish amazing things. By analyzing the data your business is already collecting, you can gain new insight into what is going on in your business. By using the latest technologies, you can create new value and offerings for your customers that distinguish you from your competition. Technology can also be used to provide new efficiencies to existing processes so that the tasks everyone hates doing don't have to be done anymore - the technology does them for you.

It is those type of projects that motivate me to do what I do as a technology consultant. Sure - I'll fix your computer problems, but that is only a means to an end in my eyes. I want to fix your computer problems so that I can take that worry off your plate and open your eyes to the potential that technology holds and the impact it can have on your business.

That's the big picture I see when I take a step back. Have you taken a step back and looked at your business lately? Is your technology working for you and enhancing your business, or are you working for the technology and just keeping it around as a necessary evil?


7 Ways Technology Saves Money
reprinted with permission from the Microsoft Small Business Center
By Jeff Wuorio

Man working on computer.

Every small business owner knows that new technology can be pricey.

But technology can also pay in the form of significant savings-particularly over the long haul.

Savings from technology isn't just a matter of plugging in a new gizmo and watching the cash roll in. You have to evaluate your priorities and choose the right technology that meets your operating and budgetary requirements.

With that approach in mind, here are seven ways that technology can save your small business money:


Laptop or Desktop: Which One is Right For You?
reprinted with permission from HP

In the not-so-distant past, the choice between a desktop and a laptop computer was simple: do you want portability, or not? There were a few other clear-cut differences, too. Desktop models offered more power and features and were less expensive, while laptops were portable, but also more costly, and less ergonomic.

While some of these differences remain, advances in technology make many of them insignificant. Laptop prices have fallen, and the machines now offer even more power and features. Desktop models are less bulky than they used to be, and with the proliferation of devices like USBs, portability of data is not such a big issue. So how do you choose?

Here are a few points to consider.

Laptop with desktop computer.

Engineering corner

System Engineering Corner

Notes from the Network Engineering Department:

Note to readers: As our network engineers work with all of you across our entire customer base, they observe trends and issues that many people have in common, or that many customers will find helpful to know about.

This section is designed to give them a mechanism to communicate those issues to you, with the hope that YOU might benefit from.

Some thoughts on all of the recent press surrounding the Conficker worm and the certain doom the press had us convinced was going to happen on April 1. If you are reading this email than you should count yourself among the fortunate because your life wasn't ruined by Conficker. Actually, now that we think about it, it seems as though almost nobody's life was ruined by Conficker on April 1.

We think this is a great opportunity to remind our customers of a couple of key points:

1. Although most people (including the media) use computers on a daily basis, they don't have to be experts on the inner workings of technology to be successful. The result is that when we occasionally have an event like Conficker that grabs attention, the attention is more related to the fact that something has generated a lot of buzz rather than any true technical issue. We are here to serve as the trusted technology advisor to our customers, and we'd encourage you to remember that. If you ever want the 'real' skinny on something the media is all whipped up about - give us a call. Not only would we like to catch up and hear about what's happening with your business, we can also give you the straight truth which gives you the information you need to make informed decisions.

2. The Conficker worm in particular exploited a vulnerability in Microsoft operating systems that was identified and patched last October. For all of our itSynergize Management customers, we undertook a large effort the day the patch was released to ensure they were patched immediately. That has allowed them to sit back the last couple of weeks and just laugh at all of the frenzy out there. Making sure your computers have all of the latest security patches all of the time is just one of the things our itSynergize Management plan does for our customers. Seems to us a small price to pay for peace of mind when it comes to your business's technology assets. It is even more attractive with the new tiered pricing we are introducing this month.

The bottom line is this. Security vulnerabilities, viruses, worms, and the like all generate big news. Implementing best practices and sound management of your technology as a continuous process rather than a onetime event allows you to avoid all of that, and have the peace of mind that no matter what the big news story of the day is, you're covered.

April 2009
In this issue

 □  Welcome
 □  Technology Saves Money
 □  Laptop or Desktop?
 □  Engineering Corner
 □  Referral Program
 □  Tale of Two Dogs


 

itSynergy Referral Program

Movie popcorn and tickets Can we buy you dinner and send you to the movies? How about make a donation to your favorite charity in your name? Earn rewards for referring new customers to itSynergy. For more details, please visit here

 

The Tale of Two Dogs
A reminder about the benefits of positive reinforcement
Used with permission of Joel H. Weldon & Associates, Inc.
http://www.SuccessComesInCans.com

Two dogs.

As a first time dog owner, he failed. He would call, "Ginger!" but Ginger wouldn't respond. She continued wandering and sniffing bushes, as dogs want to do, and only return when she wanted to, which was neither soon nor quick enough to suit him. And when she did come back, he was furious. He would grab her collar, shake her and yell, "BAD dog! You come when I call!" But she gradually became even less inclined to respond and he grew more frustrated, until one day he left the dog on a friend's farm where she could run free.

Enter dog number two-Dusty. By now our friend, the misguided dog-lover, had matured such that he remained calm even when Dusty ignored his commands. He just waited until Dusty did respond, then he lavished praise and affection upon her. He would hug her and pat her and say, "GOOD dog, Dusty!" Thus Dusty quickly learned that being obedient was a pleasant experience, and she became an exceptionally obedient dog, which made her master a happy dog-owner.

Read more


Quote of the month

The pessimist sees difficulty in every opportunity. The optimist sees the opportunity in every difficulty.

-- Winston Churchill


Comic of staff looking at chart.


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