Technology Consulting for Small and Medium Business

itSynergy Newsletter


Michael Cocanower
President, itSynergy

Welcome

This month I am feeling a tremendous sense of relief, as I am finally able to 'officially' announce a number of initiatives we have been working on for the past several months.

First, I am VERY excited to welcome 78 new subscribers to our newsletter this month. As of March 1, 2008, itSynergy has officially acquired the Arizona technology consulting business of Virtual Staffing Inc (VSI). This has been and continues to be an extremely exciting way for itSynergy to continue its growth, and bring the very high standards of itSynergy service to a whole new set of customers.

It was also a lot of fun for me personally, as this represents exactly why it is so great to be an entrepreneur. I have really enjoyed going through the process of an acquisition. I know for a fact that we have some of the best processes and procedures in the industry, and I think the more customers we expose to that, the more successful we will become.

For the benefit of those new customers, this is a monthly e-newsletter that we send out on the 15th. Each month, you'll get an update from me, a quick tip or trick from our engineering department, and some articles we have gathered from around the web that we found to be useful, and thought you might as well. We'll also give you a quote of the month, as well as a laugh from the cartoon of the month.

Secondly, we also recently executed another 5 year lease in our current building that will more than double our existing office space. This was done not only to give us room to work better today (our Infrastructure Practice consultants are VERY excited not to have to be on top of each other anymore while working), but also to give us the platform to continue our extremely rapid growth well into the future. We have only YOU to thank for continuing to fuel our growth, and look forward to continuing to support your technology infrastructure. We are also excited to continue to help you to grow your business as you have helped us to grow ours. Technology can create a tremendous differentiation from your competitors, and we consider it our responsibility to not only make sure your technology runs smoothly, but that you are using the right combination of technology to enable the success of your business.

Well now that I have those two big pieces of news off my chest, you can finally understand why I've had that ear to ear grin on my face for weeks now.

Have a great month!


Connect People, Information & Processes
With a SharePoint Starter Site

By Jane Cage, HTS COO

Everyone can agree - there is not a business around that wouldn't benefit from better processes and shared information. SharePoint, a Microsoft product designed for networks running Windows Server, is a web-based application that enables anywhere-access for individuals or groups who are working together on projects. Team members can share files, calendars, contacts and secure information through a browser anywhere they have web access. Read below for answers to some of the basic questions surrounding this great application.

"How could YOU use SharePoint?"
Get a basic SharePoint Starter Site in place and your people can immediately begin to develop their own workspace, invite peers together around projects, locate information, access and collaborate. They can search documents by various attributes ranging from name, author to even content-- across your network. Most importantly, they can do this from a coffee shop, from home or anywhere there is internet access.

"Do I need to upgrade my PC?"


5 Key Tax Code Changes Affecting Small Businesses
by Joseph Anthony
reprinted with permission from the Microsoft Small Business Center

The tax bill signed into law by President Bush in late October 2004 was widely derided by editorial writers as a special-interest giveaway, an early "corporate" Christmas tree. Indeed, many provisions of this bill apply to larger companies or specific industries.

But there's also a lot in this tax bill - formally known as the American Jobs Creation Act of 2004 - that applies to small businesses. While some of the changes simplify tax issues for small businesses, many of the new rules could complicate tax planning and preparation, even if they cut your tax burden.

Here are five major features that small-business owners should be aware of - and should be ready to consult with their tax advisers about.


System Engineering Corner

Notes from the Network Engineering Department:

Note to readers: As our network engineers work with all of you across our entire customer base, they observe trends and issues that many people have in common, or that many customers will find helpful to know about.

This section is designed to give them a mechanism to communicate those issues to you, with the hope that YOU might benefit from.

Tech Corner
Microsoft has been busy the last several months, and among other things has released two new major service packs that will affect most of our customers.

We thought that we first might provide some benefit by discussing the difference between a service pack and a patch. Patches are released regularly by Microsoft and fix a specific problem with a piece of their software. Microsoft categorizes their patches with the most important being categorized as critical. Microsoft has one of the best records in the industry in this area, including a regular schedule of patch releases (second Tuesday of every month), outstanding communication to interested parties about the patching process (they email us to warn us of everything that is coming out before it hits) and free support for problems created by patches.

A service pack, by contrast, is a collection of patches (regardless of category) all bundled together into a single installation. The key difference between a service pack and a patch, however, is that a service pack is MUCH more heavily regression tested than a patch. That means that not only does Microsoft test to make sure that the things the patches are supposed to fix are fixed, but they also test everything else - even the things the patches have nothing to do with.

The net result of all of this is that we have to evaluate each patch on an individual basis to determine what our customers exposure will be without installing the patch, what category the patch is in (we generally only install critical patches between service packs), what impact the installation might have and whether or not to install the patch. With a service pack, however, we can take much greater comfort in all of the additional testing that has taken place, and therefore we will install the service pack on every customer's computers after a round of initial testing just to be doubly safe.

The major service packs released recently are Service Pack 1 for Microsoft Windows Vista, and Service Pack 2 for Microsoft Windows Server 2003. We have installed and tested both, and recommend you install both. If you have an extra hour or two, and are feeling brave, you can take a shot at Vista Service Pack 1 on your own (or of course we're happy to help). As far as Service Pack 2 for Windows Server 2003, more caution is required, especially on servers running Small Business Server. That one is best left to the professionals.

We have started contacting all customers to first discuss Service Pack 2 installation, and then schedule a time to get you up to date. If you feel the circumstances in your environment require action before we have a chance to contact you, fell free to reach out - we are happy to help!

March 2008
In this issue

 □  Welcome
 □  SharePoint Starter Site
 □  Key Tax Code Changes
 □  Tech Corner
 □  Referral Program
 □  Preserve and Protect Your
     Data

 

 

itSynergy Referral Program

Can we buy you dinner and send you to the movies? How about make a donation to your favorite charity in your name? Earn rewards for referring new customers to itSynergy. For more details, please visit here.
 


Preserve and Protect Your Data


Summary
As the amount of data being created continues to increase, and that info is accessed and shared by more people, SMBs can't afford to ignore the need for data protection.

Small and medium businesses are powered by information.
Should your business lose that information or even suffer an interruption in access, it can have serious consequences. When it comes to protecting their electronic data, some SMBs feel they are at a disadvantage because they lack the large budgets and dedicated IT staff that many large enterprises enjoy. While this may be true, that doesn't detract from the fact that SMBs face the same fundamental data protection concerns as large businesses, as no business is too small to be immune to data loss. As the amount of data being created continues to increase, and that info is accessed and shared by more people, you can't afford to ignore the need for data protection.

According to a report released in March by the IT Policy Compliance Group, 20% of organizations are suffering from 22 or more sensitive data losses per year. There are a number of ways in which a business' data can be lost, destroyed, corrupted, or rendered inaccessible. It can happen when a natural disaster-such as a hurricane or flood-occurs.

Read more

 


Quote of the month

Opportunities are usually disguised as hard work,
so most people don't
recognize them.

-Ann Landers
 





7310 North 16th Street,
Suite 130
Phoenix, AZ 85020-8203
Telephone: 602.297.2400
Fax: 602.297.8703
Email:
info@itsynergy.com
www.itsynergy.com