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System Engineering Corner Notes
from the Network Engineering Department:
Note to readers:
As our network engineers
work with all of you across our entire customer
base, they observe trends and issues that many
people have in common, or that many customers will
find helpful to know about.
This section is designed
to give them a mechanism to communicate those issues
to you, with the hope that YOU might benefit from.
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Managing the NK2
By Mark D. MacLachlan, Infrastructure Team Manager
Last month we focused our attention on
Microsoft Outlook and working offline. This month we will continue to explore
Outlook and introduce you to the NK2 file.
The NK2 file is responsible for storing the
addresses of people you send email to. When you start to type a name and are
presented with a list of possible addresses in a drop down list it is the NK2
file that holds those addresses.
I can't tell you how many customers I have run
into that treat this as their contacts database and losing it equates to
catastrophe to them. Ideally, you should be storing your contacts within the
Outlook Contacts folder or within an Exchange Public Folder. I recommend that
the list presented by the NK2 be treated as a convenience rather than your
primary source of contact information.
That said, let's take an in depth look at
managing the NK2 file. This article will show you where to find the NK2 file,
how to back it up and how to edit the file's contents.
Location, Location, Location
The NK2 file location will vary depending on
your Operating System.
For pre-Vista machines, the NK2 is stored in
C:\Documents and Settings\{UserName}\Application Data\Microsoft\Outlook.
On Vista machines, you will find the NK2 file
in C:\Users\{UserName}\AppData\Roaming\Microsoft\Outlook
Saving The NK2 File
You can manually navigate to the appropriate file location and copy the file,
but those who know me won't be surprised to learn that I also have a handy
script that will automatically back up this file for you. Just give me a call or
shoot me an email and I'll be happy to share it with you.
Note: If you have a user moving from one PC to
another and they wish to preserve their drop down list in email, you will need
to grab their NK2 file and put it in the appropriate path above. Once the file
is there, Outlook should begin to use that file.
Modifying the Data in the NK2
Most users are unaware of the fact that while the NK2 file automatically adds
users to the list as email is sent, it is also possible to delete addresses from
the list directly in Outlook. To delete an address, simply start to type the
address. When the drop down appears, use the down arrow key to select the
address to be removed. Press the delete key and the address is removed.
Beyond simple address deletion, there is a
freeware utility that lets you directly add to or remove addresses from the NK2
file. You will find a copy of this utility at
http://www.1105newsletters.com/lwzgkho_looogwdw.html.
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