Is your organization growing? Are you already managing between 50 - 250 PCs? Concerned about the cost required to add additional resources to your full-time IT staff? With our portfolio of Medium Business Solutions, you can utilize our consultants to supplement your in-house staff in order to access top talent when needed, without incurring unnecessary overhead. Want support only on a special project? Need to escalate a critical issue? Looking for a temporary or short-term knowledge transfer resource? With itSynergy, enjoy the flexibility of having certified technology professionals at your disposal without the large overhead costs absorbed by most businesses.

• Technology Consulting

  Our team of technology specialists can serve as an escalation and subject matter expertise resource for your technology team, as well as a resource for knowledge transfer to improve internal technology processes, management, best practice compliance, and internal skill sets. We have specific expertise from basic to complex migrations, implementations and rollouts.

• Strategy Consulting

  Most medium-sized businesses have an individual in charge of their technology. But who do you have to develop and refine your strategic technology roadmap? While senior management understands the overall business strategy, they frequently don't understand your underlying technology. And your IT staff understands the technology, but probably lacks a grasp of the business goals. At itSynergy, we can provide you with a seasoned business technology strategy consultant to give you a second set of eyes to hone your technology plan. We can also help you to speed the process of strategic planning by sharing our experience of what works and what doesn't in other medium-sized businesses. Finally, we can provide you with tools developed over time that you can use as part of your planning process to make things easier. These combined elements take a major task off your plate, and really help you to exceed expectations.

• Managed Services

  We provide a variety of service packages tailored to supplement in house skill sets, and work within budget requirements. Our Block Time agreements allow you to retain our consultants for special projects at discounted rates. For those organizations that choose to focus on the core business, our Technology Unlimited plan can offload the entire technology management function to our qualified team of engineers. Finally, our Remote Monitoring plan allows your system to be monitored 24/7/365 and can send reports to your internal staff, or have itSynergy engineers respond to any issues.
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• Security Audits

  Medium-sized businesses have complex systems, often including resources accessible by outside parties. In addition, there is often a vast array of legal issues inherent in these systems. How can you ensure that the security of your system in its entirety has been considered? A security audit performed by an objective entity outside the organization is a key component of a comprehensive security strategy. An itSynergy security audit can help ensure that the security of your system complies with industry best practices and we will work collaboratively with your IT staff to ensure any deficiencies found during the audit are properly remedied.

• Custom Software Development

  Using our unique three-phase process, we focus first on defining your project's goals and providing a cost-to-complete estimate. We then design a project blueprint establishing specific technical requirements, a final budget and key milestones that must be completed before we receive payment. Finally, we deliver a fully-functional, results-driven solution that will provide significant, short- and long-term returns on your technology investment.

• Disaster Recovery Planning

  Ever thought about what you would do if some sort of natural disaster like a fire or flood were to impact your business? Do you know exactly what needs to be done to get back online? Do you know how long it will take? What will you do first? itSynergy can answer these questions by creating a comprehensive disaster recovery plan for all of the technology in your business. Our consultants will examine every aspect of your technology infrastructure and work with you to develop acceptable thresholds for downtime during disaster. At the end of the project, you will have a notebook in hand describing every detail of your plan, including a distinct list detailing how to get your business back up and running in the event of a catastrophic occurrence.

• Collaboration Solutions

  Most medium-sized businesses today have at least thought about implementing collaboration solutions. With so many different uses (intranet, extranet, etc.) and means of execution, the choices can be overwhelming. Additionally, your staff is already fully utilized with daily support, and an investment in additional staff isn't justified just to get a solution up and running. itSynergy can help. From high-level strategic consulting on how to leverage collaboration technology for maximum benefit in your organization, to the nuts and bolts of implementation, our consultants can help guide you every step along the way. The best part of all is that once your collaboration solution is up and running, our team can perform the necessary knowledge transfer to internal staff, thereby avoiding the need to incur the overhead cost of specialized IT staff.